REFUND POLICY
Last Updated: September 18, 2025

1. GENERAL
Digital products - sales final after download accessed. Refunds available in specific cases below.

2. ELIGIBLE FOR REFUND
- Technical download issues (48hr window)
- Duplicate purchases
- Not as described
- Non-delivery (24hr window)

3. NOT ELIGIBLE
- Changed mind post-download
- Compatibility issues (unlisted devices)
- User error installation
- Style dissatisfaction
- Future iOS updates breaking functionality

4. REQUEST PROCESS
1. Email support at flexdial dot wtf within 14 days
2. Include order number + reason
3. 5-7 business days review
4. Approved refunds processed within 10 days

5. DISPUTES
If denied:
- Payment provider dispute
- Credit card chargeback
- Arbitration per Terms

Contact: support at flexdial dot wtf